SHIPPING & RETURNS

SHIPPING POLICY

Shipping Policy

Shipping starts when your order has been shipped and does not include standard processing time.

Clients will receive an email confirmation before their units are shipped.
​Please ensure you use the accurate shipping address as we will not be liable for any lost or stolen package. In the event of a delay or missing package, you are advised to contact us and your local post office immediately.

Processing Time

1. The standard Processing time for Custom wig making is 3 weeks

2. The standard processing time for a custom Color service is 2 - 2.5 weeks
3. The standard processing time for wig Revamp 14 days

4. The standard processing time for Pre-made wigs is 2-3 business days


Standard Domestic Shipping           $20
2-4 business days after order is processed


Express Domestic Shipping             $30
1-2 business days after order is processed

Standard Out of Province / International Shipping       $50
2-5 business days after order is processed