SHIPPING & RETURNS

Shipping Policy

Shipping starts when your order has been shipped and does not include standard processing time.

Clients will receive an email confirmation before their units are shipped.
​Please ensure you use the accurate shipping address as we will not be liable for any lost or stolen package. In the event of a delay or missing package, you are advised to contact us and your local post office immediately.

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Processing Time

1. The standard Processing time for Custom wig making is 3 weeks

2. The standard processing time for a custom Color service is 2 - 2.5 weeks
3. The standard processing time for wig Revamp 14 days
4. The standard processing time for Pre-made wigs is 2-3 business days

Standard Domestic Shipping           $20
2-4 business days after order is processed

Express Domestic Shipping             $30
1-2 business days after order is processed

Standard Out of Province / International Shipping       $50
2-5 business days after order is processed